Travel Trade Program · Cancun & Riviera Maya DMC

Sell the Mexican Caribbean with a local partner who operates, not who intermediates.

Cancun100 is a Cancun-based receptive agency (DMC) registered with Mexico's tourism authority (SECTUR), with direct contracts with 120+ hotels, 60+ tours and certified suppliers. We've designed a B2B program for wholesalers, retail agencies, OTAs, freelance travel agents and MICE planners who need competitive net rates, 24/7 multilingual support and technology to integrate our catalog into their sales workflow.

120+hotels with direct net rates
60+locally operated tours
5 yearsoperating in Cancun + RM
RNT 042300561bc73active SECTUR registration

The Mexican Caribbean closes 32 million annual visitors. Selling this destination right requires a local partner.

Cancun, Playa del Carmen and Riviera Maya generate over 40% of Mexico's tourism foreign currency revenue. Major wholesalers (Apple Leisure, Travel Impressions, Lomas, Best Day Pro) control volume but lose flexibility on customization, human support and real-time response. That's where Cancun100 comes in.

We've operated as a receptive agency in Cancun for 5 years. We know each hotel from the inside: which has the best beach, which suffers service degradation in low season, which has flexible cancellation policies and which doesn't. That information is your competitive edge when a client asks "which one do you personally recommend?"

Our B2B program emerged because we've spent 24 months receiving requests from wholesalers, retailers and freelance travel agents wanting access to our net rates, real-time inventory and human local support. Instead of continuing to handle these case-by-case, we formalized the program with three clear commercial models, a portal with live rates, and dedicated advisor support.

If your agency sells any Mexican Caribbean product (packages, standalone hotels, tours, transfers, events, MICE, weddings, honeymoons), you have two options: keep buying through wholesalers with already-degraded margin, or work directly with a local DMC delivering net rates + operational flexibility + valid Mexican tax invoicing.

Why Cancun100 and not a traditional wholesaler.

Honest take: if you're selling 5,000 ultra-thin-margin packages annually, big wholesalers serve you. If you sell mid-volume or niche with real margin, a local DMC like Cancun100 gives you more.

→ 01

Direct operation, not resale

We're not a wholesaler buying and reselling. We're the local operator. We have direct contracts with hotels and tour operators, meaning more competitive net rates and faster response to changes.

→ 02

Auditable net rates

We deliver real net rates (not cost + hidden markup). You decide the final margin you charge your client. No surprises, no end-of-month extra charges.

→ 03

Dedicated human advisor

Each partner agency has an assigned human advisor via WhatsApp and email. No bot, no generic ticket. A real person in Cancun who knows your bookings and resolves cases in real time.

→ 04

Valid Mexican tax invoicing

Each booking generates a formal CFDI invoice from XPECTATIVE TRAVEL SRL DE CV (Tax ID XTR2306232CA), valid for SAT compliance and Mexican tax deduction. Critical for agencies operating formally.

→ 05

24/7 in-destination support

If your client has a check-in problem at 11 PM Sunday, we resolve it directly with the hotel. You receive the report. Your client is never left alone.

→ 06

Real flexibility

We customize packages, transfers, tours and events to order. You're not locked into closed SKUs. If your client wants something not in our catalog, we build it with you in under 24 hours.

What your agency receives upon joining the program.

Four structured pillars so you can sell the Mexican Caribbean without operational friction.

A

Real-time catalog

120+ hotels, 60+ tours, transfers, events, MICE and complementary services with live availability and rates. No stale rates that fail upon quoting.

B

Competitive net rates

Access to net rates with 8% to 22% discounts off public rates depending on hotel and season. You apply the margin your model needs.

C

Dedicated operational support

Human advisor via WhatsApp + email Monday through Sunday. 24/7 backup for in-destination emergencies. Periodic training on product and seasons.

D

Integration technology

Web portal with login, documented REST API, white-label WordPress plugin, and rates feed for proprietary systems. Choose what fits your stack.

Complete Mexican Caribbean catalog from one provider.

We cover everything your client needs for a Mexican Caribbean trip. One contact point, one invoice, one support team.

Accommodation

120+ hotels

Cancun Hotel Zone, Downtown, Costa Mujeres, Puerto Morelos, Playa del Carmen, Playacar, Tulum, Akumal, Mayakoba. Adults-only, family, eco-luxury, boutique, all-inclusive.

Excursions

60+ operated tours

Chichen Itza, Cozumel, Xcaret, Xel-Ha, Xplor, Tulum, Akumal, Sian Ka'an, Rio Secreto, cenotes and more. Direct operation or exclusive partnerships.

Transfers

Ground transport

Private and shared, SUV, van, bus. CUN airport ↔ any hotel along the corridor. Fixed auditable rate with passenger insurance.

MICE & events

Weddings & corporate

Destination weddings (Tulum, PDC, Cancun), incentive trips, corporate MICE, bachelor/bachelorette, milestone birthdays. Coordinator assigned from pre-arrival to post-trip.

Pre-built packages

Sellable bundles

Pre-structured packages with hotel + tours + transfers your agency can sell directly without re-bundling. Clear margin, ready-to-use technical sheet.

Three commercial models based on agency type.

Not every agency sells the same way. That's why we offer three models. You pick the one that fits your operation. You can combine them.

Model How it works Ideal for Approx. margin
Markup You receive net rate, apply your margin, invoice end client. We invoice your agency at net rate. Retail agencies with direct B2C clients, freelance travel agents 10% – 25%
Commission You sell our public rate, your client pays Cancun100 directly, we settle your commission monthly with invoice. Agencies that don't want to handle cash flow or financial inventory 8% – 15%
White Label We operate under your brand. Your clients see your logo on vouchers, communications and check-in. Backend operated by us. OTAs, marketplaces, brand-first agencies Negotiable

* Reference margins. Vary by hotel, season, operation volume and model. Formal quote within 24 hours of partner registration.

Not sure which model fits your agency?

We schedule a 30-minute call where our commercial team reviews your current operation and recommends the right mix. No commitment, no pressure.

Schedule 30-min demo Apply directly

How you get started with Cancun100 in 4 steps.

The registration process takes 3 to 5 business days. No upfront deposit required, no minimum volume commitment.

01

You apply

You complete the form in the final section with basic agency data (name, Tax ID, country, estimated volume, model of interest).

02

We validate

We verify your agency (website, tax registration, references). Within 48-72 hours we confirm approval and sign digital commercial agreement.

03

We train

60-minute onboarding session with your dedicated advisor: portal walkthrough, quoting demo, marketing materials access, top product review.

04

You sell

You start quoting and booking from day 1. Human WhatsApp support for operational questions. Monthly sales reports + automated payouts.

Three ways to integrate Cancun100 into your operation.

We don't force you onto a specific technology. You choose the integration that fits how you work today. You can start with the simplest and scale up.

— Level 1

B2B web portal

Login with unique credentials. Quote, book, download vouchers, check booking status. No development, no technical integration. Ready to use day 1.

Ideal for freelancers and small retailers

— Level 2

REST API + webhooks

Documented API (OpenAPI 3.0) with hotel search, real-time quoting, booking creation, cancellation, status, transfers, tours endpoints. Event webhooks. Sandbox for QA.

Ideal for OTAs and wholesalers with proprietary stack

— Level 3

White label + WP Plugin

WordPress plugin rendering our catalog under your domain with your brand. Checkout in your domain, configurable payment gateway (Stripe/MercadoPago/PayPal), automated invoicing. No development on your side.

Ideal for brand-first agencies and new players

Who's behind Cancun100.

Before signing with a B2B supplier you need to know who operates, what registrations they have and how operations are backed. Here's the radiograph without makeup.

Legal & tax data · Mexico

All operations are executed through the following Mexican legal entity, formally registered with tax and tourism authorities:

Legal entity XPECTATIVE TRAVEL SRL DE CV
Tax ID (RFC) XTR2306232CA
SECTUR registration RNT 042300561bc73
Fiscal address Calle Tejón 14, Cancún Q.Roo 77500

Verify our active SECTUR RNT registration at rnt-consulta.sectur.gob.mx · Auditable tax compliance · PCI-DSS certified payment gateway via Stripe + MercadoPago.

Local operation. 8-person team with physical headquarters in Cancun (not virtual office). Bilingual Spanish/English team with minimum 3 years of experience in the Mexican Caribbean tourism industry.

Verified reviews. 4.9 stars rating on Google Business with 1,000+ real reviews (verifiable at g.co/kgs/ThQqQNY). Each B2B partner can request 5 references from currently active program agencies for validation calls before registration.

Certified payments stack. Processing via Stripe (USA, EU) + MercadoPago (LATAM) with PCI-DSS tokenization. Auditable monthly B2B settlements with Mexican tax invoice. SWIFT/wire transfer available for international partners.

Operational continuity. 24/7 backup with second team in Mexico City for off-hours Cancun escalations. Active professional liability insurance with AXA Mexico. Cancellation coverage rescalable up to 7 days before check-in.

Who the program works for.

We work with four agency profiles. If your operation fits one, this program is right for you.

Profile 01

Regional wholesaler

Companies selling to a network of retailers in LATAM, USA, Canada or EU. They need scalable net rates and stable volume.

  • Recommended model: Markup
  • Stack: REST API + portal
  • Min. volume 50 bookings/month
  • Dedicated accounts with senior advisor
Profile 02

Local retailer

Brick-and-mortar agencies with B2C clientele in their city. Looking for healthy margin + human support to resolve cases in real time.

  • Recommended model: Markup or Commission
  • Stack: Web portal (no development)
  • No minimum volume
  • Initial training + materials
Profile 03

Freelance / Travel Influencer

Independent travel agents, content creators with audience, or part-time professionals selling trips to their network.

  • Recommended model: Commission
  • Stack: Portal + affiliate link
  • No minimum volume
  • Monthly payouts via MercadoPago/Stripe
Profile 04

OTA / Digital Marketplace

Digital platforms needing integrated inventory on their site to sell the Mexican Caribbean without operating locally.

  • Recommended model: White Label or API
  • Stack: REST API with SLAs
  • High volume, negotiable margins
  • Co-branding and joint marketing

What agencies ask us before signing.

How long does the partner agency registration process take?

The full process takes 3 to 5 business days from the moment you submit the application. We validate your agency (website, tax registration, references), sign digital agreement and schedule onboarding session. If your agency already has active legal registration, registration can be completed in 48 hours.

Is there a minimum required booking volume?

No, except for the White Label model (which requires minimum projection of 30 monthly bookings). Markup and Commission have no minimum. However, we offer tiered pricing: agencies exceeding 50 bookings/month access additional preferential rates of 2-4%.

How does invoicing between Cancun100 and my agency work?

Each booking generates a Mexican tax invoice (CFDI) issued by XPECTATIVE TRAVEL SRL DE CV (Tax ID XTR2306232CA), valid for SAT compliance and IVA deduction. We invoice your agency at net rate. You issue your own invoice to the end client with your margin. Monthly settlements (Commission model) or upfront payment (Markup model).

What happens if a client cancels a booking?

We apply each hotel/tour's cancellation policies according to the timeline. If the client cancels within the flexible window, no penalty. If they cancel within the penalty zone, percentages apply per policy. Your agency always receives detailed report and prompt refund when applicable. See our full policy at /cancellation-policy/.

Do you operate outside the Mexican Caribbean?

We're currently specialized in Cancun, Riviera Maya, Playa del Carmen, Cozumel, Tulum, Holbox and Isla Mujeres. For Los Cabos, Vallarta, Mexico City or Merida we have referral partnerships with local DMCs we can coordinate with your agency. 2026 roadmap: expand direct inventory to Merida and Holbox as secondary destinations.

Can you customize tours or packages on demand?

Yes, that's our core differentiation. We customize accommodation, tours, transfers, events, weddings and MICE per briefing. Response time: 24-48 hours with formal quote. No additional fee for customization (except extraordinary changes). Ideal for agencies selling to premium or niche clients.

Do you have technology to integrate into my website?

Yes, three levels: (1) B2B web portal for direct use without development. (2) REST API documented with OpenAPI 3.0 for technical integration with your system. (3) White-label WordPress plugin to render our catalog under your domain. Choose based on your stack and technical maturity.

What languages do you provide support in?

Native Spanish and English in 9 AM – 9 PM (Cancun, GMT-5) Monday through Sunday. 24/7 support for in-destination emergencies via WhatsApp. Marketing materials available in Spanish, English and French. French and Portuguese backup available upon prior request.

How are B2B payments handled?

We accept: SPEI bank transfer (Mexico), Stripe (USA/EU/global), MercadoPago (LATAM), PayPal Business and SWIFT/wire transfer (international). Monthly settlements for Commission model, payment upon booking confirmation for Markup model. Detailed reports for each transaction with associated tax invoice.

Do you require regional exclusivity or can multiple agencies from the same country apply?

We don't require exclusivity. We work with multiple agencies per country as long as their target market is distinct (B2C retail, B2B wholesale, premium niche, etc.). For regional exclusivity agreements we offer special terms (volume, pricing, joint marketing). Direct conversation with commercial direction.

What marketing materials do partner agencies receive?

Complete kit: hotel and tour technical sheets, high-resolution photography, short videos for social media, web banners, email templates, zone comparison sheets, monthly offers, hotel promotion calendar. Updated monthly. Co-branded material available for high-volume partners.

Can I add multiple agency users to the portal?

Yes, up to 5 users per partner agency at no cost. Each user has unique login and configurable permissions (quoter, booker, admin). For large agencies (>20 sellers) we offer enterprise plan with unlimited users and SSO.

Do you offer volume or loyalty incentive programs?

Yes. FAM trips quarterly for top partners (free accommodation + tours so your team learns product on-site). Tiered commissions starting year 2 of partnership. Year-end bonus on goal achievement. Strategic partner benefits negotiated case by case.

How do I cancel my participation in the program if I decide not to continue?

No penalty. The agreement is at partner's discretion. You give 30-day notice, we settle pending bookings, and we close the account. Active bookings honored until last check-out. No fee, no exit cost, no forced commitment.

Request access to the Cancun100 B2B portal.

Apply with basic agency data. We respond within 48 hours with approval + scheduled onboarding session. No registration fee. No minimum volume. No tenure commitment.

Dedicated B2B email: b2b@cancun100.com · Direct commercial line: +52 998 361 1590 (Mon-Fri 9 AM – 7 PM Cancun) · 24/7 commercial WhatsApp