Language and currency

Language


Currency

Prices are set in Mexican pesos. If you choose dollars, you are charged in dollars.

Language and currency

Language


Currency

Prices are set in Mexican pesos. If you choose dollars, you are charged in dollars.

SECTUR-verified local agency

Playa del Carmen Tours 2026

Staying in Playa del Carmen: these tours pick you up at your hotel or leave a short walk from Fifth Avenue.

Destinations

What we offer

Search by what interests you

What do you want to do from Playa?

Best sellers from Playa del Carmen

Top 10 from Playa del Carmen

  1. Cozumel
  2. Xcaret
  3. Tulum
  4. Chichen Itza
  5. Cenotes
  6. Swim with dolphins
  7. Xel-Há
  8. Isla Mujeres
  9. Coco Bongo Playa del Carmen
Who we are

Why book with Cancun100?

Cancun100 is a 100% local agency in Cancún, verified by SECTUR. Since 2014 we have booked directly with the operators, with no resellers in between: more than 100 experiences in Cancún and the Riviera Maya, at direct prices and with a real person on the other end of WhatsApp.

on Google Business · 193 reviews
4.8
National Tourism Registry
042300561BC73
years operating, since 2014
10+
experiences in the catalog
214
Real tour photograph
Our guarantee

Flexible cancellation

You can cancel your booking at no charge until 7:30 PM the day before your tour. After that a 50 percent charge applies, because by then the transport, the guide and the entrance fees are already committed.

Free
Until 7:30 PM the day before
After that
50 % charge
Reschedule
Free, subject to availability
How
On WhatsApp, with your order number
Read the full policy
SECTUR certificate
Our guarantee

Certified local agency

We are listed in the National Tourism Registry of the Mexican Ministry of Tourism. That registry requires us to operate with insurance, with authorised suppliers and with legal responsibility for every service we sell. We are not a middleman: we are the agency that runs the tour.

Registry
RNT 042300561BC73
Issued by
SECTUR · Government of Mexico
Operating since
2014
Registered address
Cancún, Quintana Roo
Check the public registry
Secure checkout
Our guarantee

Secure payment

Payment is processed by Stripe, the same platform Amazon and Shopify use. Your card details travel encrypted straight to them: they never pass through our server and are never stored on it. If anything goes wrong you have both your bank and Stripe behind you.

Processor
Stripe · PCI DSS level 1
Alternative
Mercado Pago
Card details
Not stored on cancun100.com
Receipt
Immediate, by email and WhatsApp
Our guarantee

A real person, always

No bots and no call centre in another country. We are 9 people in Cancún who know the tours because they have done them. We are here before you book, the night before to confirm your pickup, and throughout your trip.

Hours
Every day, 9:00 to 21:00 (Cancún time)
Average today
4 minutes
Languages
Spanish, English and Portuguese
Team
9 agents in the Cancún office
Chat on WhatsApp

Meet the agency

From here

Every destination from Playa del Carmen

How long it takes to get there and what time we pick you up.

Approximate driving times. Pickup at your hotel or a nearby point; most departures are around 7:00 a.m.; the exact time for your tour is confirmed when you book. If a tour does not pick up in your area, it can almost always be arranged for an extra transportation cost; ask an advisor for a quote.

On the map

Destinations from Playa del Carmen

  1. Playa del Carmen (Fifth Avenue and pier)
  2. Cozumel (San Miguel pier)
  3. Xcaret Park snorkel
  4. Xel-Ha Park snorkel
  5. Tulum archaeological site
  6. Coba
  7. Casa Tortuga cenotes snorkel
  8. Chichen Itza
  9. Isla Mujeres
Where we pick you up

Playa del Carmen areas

  • Fifth Avenue and downtown

    Pickup at your hotel or a nearby point; most leave around 7:00 a.m. and the exact time for your tour is confirmed when you book.

  • Playacar

    Pickup at your hotel or a nearby point; most leave around 7:00 a.m. and the exact time for your tour is confirmed when you book.

Before you book

Nearby on your own, and what to skip

  • Fifth Avenue

    The pedestrian street in downtown Playa del Carmen: you walk it.

    On your own

  • The ferry to Cozumel

    It leaves from the Playa del Carmen pier; the crossing takes about 45 minutes.

    On your own

  • The Playacar beaches

    South of downtown, on foot or by taxi.

    On your own

  • Isla Mujeres and Isla Contoy

    They leave from Cancun: with pickup in Playa del Carmen the day is long. Cozumel, which leaves from here, is better.

What past travellers say

The rating isn't ours to give

EXCELLENT

(4.8)

Based on 193 reviews

  • Juan Martinez1 month ago
    In Spanish

    Hola agencia Cancun100. Les escribo desde Chile y solamente para comentar mi experiencia , ya que tenia muchas dudas de mi viaje familiar a Cancun efectuado en Agosto 2026 . El contacto fue muy acogedor con la srta. Aidé Trujillo , quien me asesoró de acuerdo a lo que prentendiamos hacer y los dias de nuestra estadia y resultó todo excepcional de principio a fin. Los Hoteles y tours maravillosos, quedamos muy contentos con todo lo planificado. Solamente palabras de agradecimiento. Esperamos volver y sin duda le contactaremos nuevamente. Mencion especial a Luis que se ocupó de trasladarnos y muy atento...Mil gracias a todos

  • Matias Silvera6 months ago
    In Spanish

    Una experiencia unica , viajamos con mi pareja desde argentina y desde un principio la atencion fue magnifica. Al llegar a cancun , Jessica de Cancun100 se acerco a nuestro hotel a ultimar detalles por las excursiones contratadas. La pasamos genial e hicieron nuestro viaje maravilloso y cumplieron con todo lo prometido. Muchas gracias.

  • Katherine Nieto Cano9 months ago
    In Spanish

    Tenía mucho temor de perder la inversión porque se encuentran muchos estafadores; sin embargo, me arriesgué y ha sido el mejor riesgo que tomé. ¡Excelente agencia, excelentes planes, excelente atención, la mejor asesora del mundo! Me apoyaron en todo, siempre atentos y dispuestos a servir. Si tienen la oportunidad, vengan a Cancún con Cancún 100, no se van a arrepentir. Gracias, Shamira, ¡qué gran trabajo haces!

  • Roberto Ricardo Aguilar López6 months ago
    In Spanish

    Excelentes lugares que nos recomendaron en el paquete todo incluido, con deseos de trabajar con Cancún 100 nuevamente. Felicidades para Yésica por su excelente servicio y amabilidad, estuvo con nosotros en todo momento.

  • Maria Camila Arrieta Fuentes10 months ago
    In Spanish

    La experiencia con la agencia fue maravillosa, desde que empecé a planear el viaje muchos meses antes, con mi asesora Shamii hermosa 🥰, a la cual le agradezco tanto, por su excelente atención, su manera de brindar confianza, pues como colombiana era difícil confiar en agencias de otro país, pero ella lo hice muy ameno. Desde que me recogieron en el aeropuerto con una sonrisa y cordialidad, todos los tours fueron 10/10, el hotel que escogí a mi gusto y presupuesto, sus recomendaciones todooo. En verdad espero volver a ir, y adicional la ayuda que me brindaron para los tours en Ciudad de México 😍 Shamii gran asesora y un amor de persona, su trabajo maravilloso ❤️

Verified by Google

Playa del Carmen questions

Questions from people staying in Playa

Do the tours pick me up at my hotel in Playa del Carmen?

On 51 of the 60 tours departing from Playa del Carmen, pickup is at your hotel; on the rest it is at a meeting point. Each card says which.

Where are the meeting points?

Playacar, 10th Avenue and nearby meeting points; the exact point is in your confirmation.

Does the price change when departing from Playa del Carmen?

It depends on the tour. Almost anything can be arranged to leave from here; sometimes there is an extra transportation cost, which an advisor quotes on WhatsApp. Each card says whether it picks you up in your area.

Questions about your tour?

We put it together for you from Playa del Carmen

Tell us which hotel you are staying at and what you would like to do: we will tell you which tours pick you up and at what time.

Message us on WhatsApp