Language and currency

Language


Currency

Prices are set in Mexican pesos. If you choose dollars, you are charged in dollars.

Language and currency

Language


Currency

Prices are set in Mexican pesos. If you choose dollars, you are charged in dollars.

The Cancun100 team gathered by the pool in Cancun

Message us on WhatsApp, call us or visit our office in Cancun. A real person answers every day, 9 am to 9 pm.

Registered agencyMexican National Tourism Registry 042300561BC73 · SECTUR · XPECTATIVE TRAVEL S.R.L. DE C.V.
4.8 on Google193 customer reviews on Google.
Secure paymentStripe processes your card. We never see or store your card details.
We speak your languageService in Spanish, English and Portuguese.

1 · Channels

2 · Message

Or write to us here

3 · Office

We are here, and here is the proof

A real office in downtown Cancun. You can come see us before paying anything.

Calle Tejón 14, planta baja, 77500 Cancún, Quintana Roo

Our previous office was at Av. Sunyaxchén, Edif. 33-NO. If you see that address on WhatsApp or on a document, it is still us: we now welcome you at Calle Tejón 14, since July 2025.

Get directions Open in Google Maps

4 · Hours

When you can reach us

Office
Every day, 9 am to 9 pm (Cancun time)
Right now
On call · someone is usually around
Phone on-call
Every day, 7:00 to 24:00
Automated assistant
24 hours a day, on WhatsApp
Languages
Spanish · English · Portuguese

5 · Company

Company details

Legal name
XPECTATIVE TRAVEL S.R.L. DE C.V.
RNT
042300561BC73

6 · Questions

Answers to the most common questions

How do I get a quote with Cancun100?

You have three paths: (1) WhatsApp — fastest, reply under 5 minutes during business hours; (2) request form on any package page, response within 1 business hour; (3) our interactive quiz that recommends a package based on your travel profile.

To quote we need: exact or approximate dates, number of travelers (adults and children with ages), preferred zone or hotel type, approximate budget, and tours of interest.

What exactly does a package include?

Each package has a clear technical sheet with full breakdown. Generally includes:

  • Accommodation at selected hotel (with specified meal plan: breakfast only, half board, all-inclusive)
  • Private or shared airport-hotel-airport transfers
  • Specific tours included with admission, transport, and guide
  • In-destination support, 9 AM to 9 PM
  • Taxes and service fees

NOT included: international flights (you book or we advise), travel insurance (always recommended), personal expenses, gratuities, meals outside all-inclusive plan if applicable.

Why might the price change between quoting and booking?

Hotel and tour rates are dynamic and depend on real-time availability. A quote is valid for 48 hours in low season and 24 hours in high season. After that we re-verify availability.

If you book and pay deposit within validity window, the price is locked: it won't go up even if the hotel raises later.

See all frequently asked questions

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