Language and currency

Language


Currency

Prices are set in Mexican pesos. If you choose dollars, you are charged in dollars.

Language and currency

Language


Currency

Prices are set in Mexican pesos. If you choose dollars, you are charged in dollars.

El Castillo of Tulum on the cliff with the Caribbean Sea behind
  • Transportation included
  • Bilingual guide
  • Entrance fees included

Tour · All Inclusive Tours

Casa Tortuga Cenotes with Transportation

4.8 stars · 193 reviews on Google Business Information verified on October 9, 2026

  • Duration 9 h Approximately 9 hours including transfers
  • Languages ES · EN Spanish and English
  • Departs Daily Every day
  • Cancellation Cancun100 general policy

What this tour is like

A day of cenotes at Casa Tortuga from the Riviera Maya: two open cenotes and two cavern cenotes for swimming, with a local guide and transportation from your hotel. Food is not included.

  • It is for you if…
  • You want a day devoted to swimming in cenotes
  • You're looking for the simple option, with no food included
  • You're staying in the Riviera Maya

Highlights

  • Admission to Casa Tortuga
  • Two open cenotes for swimming
  • Two cavern-type cenotes
  • Guided tour of about two hours with a local guide
  • Free time to swim
  • Transportation from your Riviera Maya hotel
Three versions of the same day

Choose your level

Level Adult Child What it adds
Normal MX$1,000 MX$1,000 The essential version
Silver MX$1,750 MX$1,650

Deposit available

Options

Ways to take this tour

Level
  • Normal from MX$1,000
  • Silver from MX$1,750

Itinerary

  1. Pickup: At your Riviera Maya hotel. The time and boarding point are confirmed when you book.
  2. Casa Tortuga: Guided tour of about two hours through four cenotes, two open and two cavern cenotes, and free time to swim.
  3. Return: Transfer back to your hotel.

What's included

  • Round-trip ground transportation
  • Bilingual guide
  • Admission to Casa Tortuga
  • Access to two open cenotes for swimming
  • Access to two cavern-type cenotes for swimming
  • Local guide inside Casa Tortuga, with a guided tour of approximately two hours
  • Free time to swim in the cenotes
  • Box lunch Silver only
  • Free time in an open cenote to swim Silver only
  • Use of the zip line Silver only
  • Taco buffet lunch Silver only

Not included

  • Food
  • Drinks
  • Life jacket rental
  • Mask or additional swimming gear
  • Tips and personal expenses

Before you go

Meeting point 2
  • Pickup at your hotel in the Riviera Maya, from Playa del Carmen to the Tulum archaeological site
  • The time and boarding point are confirmed when you book
Restrictions 4
  • The life jacket is not included; it is rented on site
  • Times and order of activities are approximate; they may change for operational reasons
  • Subject to weather conditions
  • Does not operate on December 25 or January 1
Notes 5
  • Bring cash for the life jacket or mask rental, food, drinks and tips
  • Bring a swimsuit, a towel and a change of dry clothes
  • Bring sandals and comfortable footwear
  • Use biodegradable sunscreen and insect repellent
  • Bring an ID
More about this tour

Casa Tortuga cenotes from the Riviera Maya

Casa Tortuga brings together four cenotes for swimming: two open and two cavern cenotes. The tour is led by a local guide and lasts about two hours.

Afterwards there's free time to swim. This option does not include food; the life jacket is rented on site.

Before you book

Frequently asked questions

What's included?

Round-trip transportation, bilingual guide, admission to Casa Tortuga, access to four cenotes, two open and two cavern cenotes, a tour with a local guide and free time to swim. Food, drinks, life jacket and mask are not included.

How many cenotes do we visit?

Four: two open and two cavern-type, all for swimming.

Is lunch included?

No. This option does not include food or drinks. If you want lunch included, ask about the Silver version.

Can children come? From what age do you pay the adult rate?

Yes. Ages 0 to 2 travel at no cost and without their own seat; ages 3 to 10 pay the child rate; from age 11 they pay as adults.

How much is the deposit to reserve and how do I cancel?

With the deposit that Cancun100 tells you when confirming. Cancellations are governed by the Cancun100 general policy.

Quick answer

What does the Casa Tortuga cenotes tour from the Riviera Maya include?

The Casa Tortuga cenotes tour by Cancun 100 lasts approximately 9 hours including transfers and runs every day from hotels in the Riviera Maya. It includes round-trip transportation, a bilingual guide, admission to Casa Tortuga, access to two open cenotes and two cavern cenotes, a tour of about two hours with a local guide and free time to swim. Food, drinks, life jacket and mask are not included; the last two are rented on site.

Information verified on October 9, 2026

All about the destination: Tulum from Cancún

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Real tour photograph
Our guarantee

Flexible cancellation

You can cancel your booking at no charge until 7:30 PM the day before your tour. After that a 50 percent charge applies, because by then the transport, the guide and the entrance fees are already committed.

Free
Until 7:30 PM the day before
After that
50 % charge
Reschedule
Free, subject to availability
How
On WhatsApp, with your order number
Read the full policy
SECTUR certificate
Our guarantee

Certified local agency

We are listed in the National Tourism Registry of the Mexican Ministry of Tourism. That registry requires us to operate with insurance, with authorised suppliers and with legal responsibility for every service we sell. We are not a middleman: we are the agency that runs the tour.

Registry
RNT 042300561BC73
Issued by
SECTUR · Government of Mexico
Operating since
2014
Registered address
Cancún, Quintana Roo
Check the public registry
Secure checkout
Our guarantee

Secure payment

Payment is processed by Stripe, the same platform Amazon and Shopify use. Your card details travel encrypted straight to them: they never pass through our server and are never stored on it. If anything goes wrong you have both your bank and Stripe behind you.

Processor
Stripe · PCI DSS level 1
Alternative
Mercado Pago
Card details
Not stored on cancun100.com
Receipt
Immediate, by email and WhatsApp
Our guarantee

A real person, always

No bots and no call centre in another country. We are 9 people in Cancún who know the tours because they have done them. We are here before you book, the night before to confirm your pickup, and throughout your trip.

Hours
Every day, 9:00 to 21:00 (Cancún time)
Average today
4 minutes
Languages
Spanish, English and Portuguese
Team
9 agents in the Cancún office
Chat on WhatsApp

We are a SECTUR-registered agency (RNT 042300561BC73).

Why book with Cancun100

  • Booking confirmed instantly

    You receive a confirmation email and digital voucher as soon as you complete your booking.

  • Real people, every day

    Our team in Cancun is available on WhatsApp before and during your trip.

  • We tell you what's paid on site

    There are no taxes to pay on site, according to the available information. Only the life jacket and mask rental if you want them, your food, drinks and tips.

From · per adult MX$1,000