Outlet · Cancún Clear Boat (transparent boat)

Flexible cancellation

You can cancel your booking at no charge until 7:30 PM the day before your tour. After that a 50 percent charge applies, because by then the transport, the guide and the entrance fees are already committed.

Free

Until 7:30 PM the day before

After that

50 % charge

Reschedule

Free, subject to availability

How

On WhatsApp, with your order number

Certified local agency

We are listed in the National Tourism Registry of the Mexican Ministry of Tourism. That registry requires us to operate with insurance, with authorised suppliers and with legal responsibility for every service we sell. We are not a middleman: we are the agency that runs the tour.

Registry

RNT 042300561BC73

Issued by

SECTUR · Government of Mexico

Operating since

2014

Registered address

Cancún, Quintana Roo

Secure payment

Payment is processed by Stripe, the same platform Amazon and Shopify use. Your card details travel encrypted straight to them: they never pass through our server and are never stored on it. If anything goes wrong you have both your bank and Stripe behind you.

Processor

Stripe · PCI DSS level 1

Alternative

Mercado Pago

Card details

Not stored on cancun100.com

Receipt

Immediate, by email and WhatsApp

A real person, always

No bots and no call centre in another country. We are 9 people in Cancún who know the tours because they have done them. We are here before you book, the night before to confirm your pickup, and throughout your trip.

Hours

Every day, 9:00 to 21:00 (Cancún time)

Average today

4 minutes

Languages

Spanish, English and Portuguese

Team

9 agents in the Cancún office